Reviews
Reviews
Very welcoming staff.
Friendly environment.
(Parent - friendly too!).
Routine was a bit cupid at first but this was adopted to meet needs.
The initial period of observation was too long looking for help straight away.
Overall. Very good.
I felt safe and cared for kind staff.
I was very involved in my care and was always given notice if anything was to change. Staff very friendly and reasonable with decisions made. Better communication between the staff would be better.
Nothing is great about the sett, it’s an awful place. It made my mental health a lot worse, truly shocking how me and other patients were treated. None of the staff were helpful, the psychiatrist didn’t do anything regarding my care, he wouldn’t listen to what I would say and he did things behind my back. Disgusting!
Thank you feedback, we really sorry this was your experience and would like to offer our sincere apologies.
The initial start was a short but you were honest with your opinion of betray and how long each stage was brilliant you helped her every little step of the way to get in a better safer place and we will continue the good want as a family. Thank you brilliant everything Rutt.
The staff members were extremely kind and calming. They gave me good advice in different situations.
Good support from staff.
Gives the child freedom around the ward. Very supportive on helping her recover.
Ability to keep her safe and understanding of lives needs and mental state.