the-sett

The Sett

Princes Marina Hospital, Upton, Northampton, Northamptonshire, NN5 6UH
 
584 reviews

Reviews

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff

Reviews

 
Page 13 of 60
 
Review of CAMHS Inpatients - The Sett written by a family member
4th October 2019


Very welcoming staff. Friendly environment. (Parent - friendly too!). Routine was a bit cupid at first but this was adopted to meet needs. The initial period of observation was too long looking for help straight away. Overall. Very good.

Recommend
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
 
Review of CAMHS Inpatients - The Sett
4th October 2019


I felt safe and cared for kind staff.

Recommend
Kindness
Understanding
Listening
Safe
 
Review of CAMHS Inpatients - The Sett
4th October 2019


I was very involved in my care and was always given notice if anything was to change. Staff very friendly and reasonable with decisions made. Better communication between the staff would be better.

Recommend
Kindness
Understanding
Listening
Safe
 
Review of CAMHS Inpatients - The Sett
25th September 2019


Recommend
Kindness
Understanding
Listening
Safe
 
Written by a patient
30th August 2019


Nothing is great about the sett, it’s an awful place. It made my mental health a lot worse, truly shocking how me and other patients were treated. None of the staff were helpful, the psychiatrist didn’t do anything regarding my care, he wouldn’t listen to what I would say and he did things behind my back. Disgusting!

2019-11-28 14:30:36
Response from The Sett

Thank you feedback, we really sorry this was your experience and would like to offer our sincere apologies.

Recommend
Dignity/Respect
Involvement
Information
Cleanliness
Staff
 
Review of CAMHS Inpatients - The Sett written by a family member
23rd August 2019


The initial start was a short but you were honest with your opinion of betray and how long each stage was brilliant you helped her every little step of the way to get in a better safer place and we will continue the good want as a family. Thank you brilliant everything Rutt.

Recommend
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
 
Review of CAMHS Inpatients - The Sett
23rd August 2019


The staff members were extremely kind and calming. They gave me good advice in different situations.

Recommend
Kindness
Understanding
Listening
Safe
 
Review of CAMHS Inpatients - The Sett written by a family member
31st July 2019


Good support from staff. Gives the child freedom around the ward. Very supportive on helping her recover.

Recommend
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
 
Review of CAMHS Inpatients - The Sett written by a family member
31st July 2019


Ability to keep her safe and understanding of lives needs and mental state.

Recommend
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
 
Review of CAMHS Inpatients - The Sett written by a family member
31st July 2019


Recommend
Dignity/Respect
Parent Dignity
Involvement
Information
Staff
Suitable Location
 
 
Page 13 of 60
{{category}} working at The Sett ({{entities.length}})
Order by: surname | rating | review count
{{entity.name}}
{{getReviewCountLabel(entity.review_count)}}
{{entity.name}} {{getReviewCountLabel(entity.review_count)}}
 

Resources

Short link to review The Sett: http://iwgc.net/ejouy